**Customer notice: Please allow for postal delays as a result of the ongoing COVID-19 situation**
Order delivery estimates
UK – All UK orders are sent via Royal Mail First Class, which has a delivery estimate of 1-3 working days. Tracked next working day delivery also available.
European Union – For orders within the European Union, delivery is estimated at 7-10 working days. Tracked express delivery also available (3-5 working days).
Rest of the World – For orders outside of the European Union, we estimate 10-15 working days for delivery, although this may be longer depending on your location and possible customs delays. We are not responsible for any customs fees due (if applicable). Express delivery also available (5-7 working days).
Is your order late? We kindly ask that you wait a couple of days past the latest estimated delivery date before contacting us regarding a late order, as in most cases the problem rests with the courier and the order will actually arrive. If it has been a few days past the latest delivery estimate, please get in touch and we will look into it for you. Please note – if you choose standard shipping we cannot provide you with an end-to-end tracking number, if you require a tracking number and a faster delivery service please consider upgrading to one of our express options at checkout.
Shipping Charges
UK – Delivery starts from £0.99 or FREE when you spend over £50 (Royal Mail Tracked 24 also available for an extra fee)
European Union – Delivery starts from £2.99 (International Express also available for an extra fee)
Rest of the World – Delivery starts from £3.99 (International Express also available for an extra fee)
Dispatch Times
Most orders are dispatched within 24 hours of the order being received. If there are any unforeseen delays with your order, we will inform you as soon as possible.
If you have selected a next day delivery service (applicable to UK orders only) we will endeavor to dispatch your order the same day if placed before 1pm, although this may not always be possible during busy periods. Orders placed after this time will be dispatched the following working day.
Please note that orders are not processed over the weekend, all weekend orders will be processed on Monday morning. We are also closed for UK bank holidays.
