Delivery

Christmas / New Year NOTICE:

Please be aware of the following dispatch notices provided to us via our primary courier: 14th, 15th, 23rd, 24th, 25th, 26th, 27th of December, 2022 and the 1st and 2nd of January, 2023. No collections will be made from our warehouse during these days. We are currently experiencing high volumes of emails and orders due to the Christmas rush (We understand), however due to on-going strikes, backlogs and the seasonal rush we’re seeing massive delays for both domestic and international orders. Please DO NOT place an order if you’re unable to to wait, the postal systems are out of our control and replacements are simply not a feasible option during this time. We politely ask you to wait until at least 10-14 working days (Mon-Fri) past your latest delivery estimate before contacting us regarding a late delivery. We appreciate your patience and deeply apologise for any inconvience caused, thank you.

Order delivery estimates

United Kingdom

All UK orders are sent via Royal Mail 24, which has a delivery estimate of 1-3 working days after dispatch.


European Union

For orders within the European Union, delivery is estimated at 7-10 working days after dispatch.



Rest of the world

For orders outside of the European Union, we estimate 10-15 working days after dispatch for delivery, although this may be longer depending on your location and possible customs delays.

US (FedEx Only)

FedEx express services to the US are estimated at 3-5 working days after dispatch.

Is your order late? We kindly ask that you wait a couple of days past the latest estimated delivery date before contacting us regarding a late order, as in most cases it’ll be a slight courier delay and the order will actually arrive. If it has been a few days past the latest delivery estimate, please get in touch and we will look into it for you. 

Shipping charges

All shipping charges are calculated based upon the size and weight of items in your order, so will vary.

UK –  Delivery starts from £1.19 or FREE when you spend over £75

European Union – Delivery starts from £8.50

Rest of the World – Delivery starts from £11.95

Dispatch TImes

We aim to dispatch orders within 2 working days of the order being received, however please be aware that this may not be possible during extremely busy periods.

Please note that orders are not processed over the weekend, all orders from Friday onwards will be dispatched from Monday. We are also closed for UK bank holidays.

CUSTOMS CHARGES/VAT

All orders shipped outside of the UK will be liable for customs charges at your local rate, these will be payable by you upon receipt of the goods.

European Union Update

As the United Kindom is no longer part of the European Union, all orders made after 1st January 2021 will be subject to import VAT at your local rate, this will be payable by you upon receipt of the goods. These are fees charged by your country’s customs agency and postal service. Unfortunately, we have no control over this.

We will update our website should there be any changes to EU VAT regulations and our policy.