Order delivery estimates
All UK orders are sent via Royal Mail 24, which has a delivery estimate of 1-3 working days after dispatch.
For orders within the European Union, delivery is estimated at 7-10 working days after dispatch.
Rest of the world
For orders outside of the European Union, we estimate 10-15 working days after dispatch for delivery, although this may be longer depending on your location and possible customs delays.
US & Canada (FedEx)
FedEx express services to the US & Canada are estimated at 3-5 working days after dispatch.
Is your order late? We kindly ask that you wait a couple of days past the latest estimated delivery date before contacting us regarding a late order, as in most cases it’ll be a slight courier delay and the order will actually arrive. If it has been a few days past the latest delivery estimate, please get in touch and we will look into it for you.
All shipping charges are calculated based upon the size and weight of items in your order, so will vary.
UK – Delivery starts from £0.99 or FREE when you spend over £50
European Union – Delivery starts from £2.99
Rest of the World – Delivery starts from £3.99
We aim to dispatch orders within 48 hours of the order being received, however please be aware that this may not be possible during extremely busy periods.
Please note that orders are not processed over the weekend, all orders from Friday onwards will be dispatched from Monday. We are also closed for UK bank holidays.
All orders shipped outside of the UK will be liable for customs charges at your local rate, these will be payable by you upon receipt of the goods.
European Union Update
As the United Kindom is no longer part of the European Union, all orders made after 1st January 2021 will be subject to import VAT at your local rate, this will be payable by you upon receipt of the goods. These are fees charged by your country’s customs agency and postal service. Unfortunately, we have no control over this.
Looking forward, the EU are introducing a new electronic VAT system from 1st July 2021 which we hope will allow us more flexibility and the ability to offer orders inclusive of VAT for our EU customers. We will update our website should there be any changes to EU VAT regulations and our policy.