Customer notice: Please allow for significant domestic and international postal delays and intermittent tracking as a result of the ongoing COVID-19 situation. Due to the disruption in transportation routes, many countries and regions have had their postal systems severely disrupted or even suspended. Current international delivery estimates are around 20 working days to Europe and 30+ working days to the Rest of the World, and only fully tracked services are available. Please do not place an order if you are unable to wait. We politely ask you to wait until at least 7 working days past your latest delivery estimate before contacting us regarding a late delivery. We appreciate your patience, thank you.
Order delivery estimates
UK – All UK orders are sent via Royal Mail First Class, which has a delivery estimate of 1-3 working days after dispatch.
European Union – For orders within the European Union, delivery is estimated at 7-10 working days after dispatch.
Rest of the World – For orders outside of the European Union, we estimate 10-15 working days after dispatch for delivery, although this may be longer depending on your location and possible customs delays. We are not responsible for any customs fees due (if applicable).
Is your order late? We kindly ask that you wait a couple of days past the latest estimated delivery date before contacting us regarding a late order, as in most cases it’ll be a slight courier delay and the order will actually arrive. If it has been a few days past the latest delivery estimate, please get in touch and we will look into it for you. Please note – if you choose standard shipping we cannot provide you with an end-to-end tracking number, if you require a comprehensive tracking number and a faster delivery service please consider upgrading to one of our express options at checkout.
Shipping Charges
UK – Delivery starts from £0.99 or FREE when you spend over £50
European Union – Delivery starts from £2.99
Rest of the World – Delivery starts from £3.99
Dispatch Times
We aim to dispatch orders within 48 hours of the order being received, however please be aware that this may not be possible during extremely busy periods.
Please note that orders are not processed over the weekend, all orders from Friday onwards will be dispatched from Monday. We are also closed for UK bank holidays.
