Christmas 2019 Delivery
Please allow extra time for delivery over the busy festive period. As a guide, our latest recommended order dates for christmas delivery are:
UK: Wednesday 18th December
Europe: Thursday 12th December
Rest of World: Monday 9th December
Please note that these are intended as a guide only, we cannot be held responsible for any postal delays nor can we guarantee pre-christmas delivery. We are closed from Tuesday 24th December and will re-open on Monday 30th December.
Order delivery estimates
UK – All UK orders are sent via Royal Mail First Class, which has a delivery estimate of 1-3 working days. Tracked next working day delivery also available.
European Union – For orders within the European Union, delivery is estimated at 5-7 working days. Tracked express delivery also available (3-5 working days).
Rest of the World – For orders outside of the European Union, we estimate 10-15 working days for delivery, depending on your location and customs delays. We are not responsible for any customs fees due (if applicable). Express delivery also available (5-7 working days).
Is your order late? We kindly ask that you wait a couple of days past the estimated delivery date before contacting us regarding a late order, as in most cases the problem rests with the courier and the order will actually arrive. If it has been a few days past the latest delivery estimate, please get in touch and we will look into it for you. If you require your order quicker than the delivery estimate, please choose one of our express options at checkout.
Shipping Charges
UK – Delivery starts from £0.99 or FREE when you spend over £50 (Royal Mail Tracked 24 also available for an extra fee)
European Union – Delivery starts from £2.99 (International Tracked also available for an extra fee)
Rest of the World – Delivery starts from £3.99 (International Express also available for an extra fee)
Dispatch Times
Most orders are dispatched within 24 hours of the order being received. If there are any unforeseen delays with your order, we will inform you as soon as possible.
Please note that orders are not processed over the weekend, all weekend orders will be processed on Monday morning. We are also closed for UK bank holidays.
